
Refund Policy
Refund Policy
In order to receive a tuition refund a student must officially withdraw within the refund period specified below. Refunds for sessions different from those listed below are prorated according to the session in proportion to the traditional 16-week session. A session is defined as an enrollment period within an academic term. An academic term (fall, spring, or summer) may have a number of sessions running concurrently - 16, 8, or 4 week.
Timeframe for Tuition Refunds
| Session | 100% Refund | 50% Refund | No Refund |
|---|---|---|---|
| 16-week | Within 7th day | 8th-29th days | After 29th day |
| 8-week | Within 4th day | 5th-15th days | After 15th day |
| 6-week | Within 2nd day | 3rd-10th days | After 10th day |
| 4-week | Within 1st day | 2nd-7th days | After 7th day |
KCTCS Has a New Refund Provider
KCTCS has transitioned from BankMobile to Nelnet Student Choice Refunds for the delivery of financial aid and other eligible student refunds.
If you expect to receive a financial aid refund or other refund, you should establish a refund preference through Nelnet as soon as possible.
Students can choose to receive refunds by:
- Direct deposit to a personal checking or savings account
- Reloadable debit card
Set Your Refund Preference
- Log in to your Student Self Service Center at Student Self Service
- Click Financial Aid and Account Balance
- Click Payment/Pay Plan/Refund Select
- Complete the steps to select your refund preference
Important: Students who previously received refunds through BankMobile must establish a new refund preference with Nelnet.
Questions? Contact your college business office.
