Big Sandy Community and Technical College (BSCTC) employs qualified personnel to ensure the quality and effectiveness of its student affairs program. The organizational structure of the Student Affairs unit is reflected in the BSCTC Organizational Chart [1]. For each employee in the area of Student Affairs, current documentation is on file in the Human Resources department reflecting each employee's job title and academic qualifications. A description of each professional staff member of the Student Affairs unit that includes job titles, academic qualifications, and pertinent work experience is shown in the Student Affairs Staff Table [2]. Student Affairs engages in continuous improvement by using the College's planning and evaluation process described in Core Requirement 2.5 [3]. In Fall 2006, the Interim Dean of Student Affairs appointed a committee consisting of representatives from each area of Student Affairs whose charge is to blend services and address issues [4]

BSCTC utilizes various surveys to evaluate student services. These surveys include registration [5] and exit surveys [6]. Registration surveys include Fall 05, Spring 06, Fall 06, and Spring 07. Exit surveys include Summer 05, Fall 05, and Spring 06. The Spring 06 registration surveys reflected 92% overall satisfaction with the registration process but the Spring 2007 results reflected 87% overall satisfaction with the registration process. Student Affairs staff evaluates staffing and area needs annually using the Annual Planning and Evaluation Process described in Comprehensive Standard 3.3.1 [7].

Staff professional development opportunities are made available thru many avenues including staff retreats and workshops held at BSCTC and within the Kentucky Community and Technical College (KCTCS) system [8] Professional Development opportunities are also available through the KCTCS New Horizons Conference [9a] [9b]. Additionally, employees hold memberships in the following professional organizations: Kentucky Association of Collegiate Registrars and Admissions Officers (KACRAO) [10] and Kentucky Association of Secondary and College Admission Counselors (KASCAC) [11]. In addition to the above activities, employees of BSCTC are offered the opportunity to enroll in two classes (six credit hours) of course work per semester at no cost to pursue any educational advancement as stated in the Employee tuition waiver guidelines [12a] [12b].

Source

Location/Special Instructions

1

BSCTC Organizational Chart

http://www.bigsandy.kctcs.edu/administration/docs/Student_Affairs.pdf

2

Student Affairs Staff Table

3.7.1_9_SACS_Student_Affairs_Professional_Staff.pdf

3

Core Requirement 2.5

CR2.5.html

4

Student Affairs Minutes

3.9.3.3_Student_Affairs_Team_11_06.pdf

5

Registration Surveys

3.9.3.4Registration_Surveys.pdf

6

Exit Surveys

3.9.3.5EXIT_Surveys.pdf

7

Comprehensive Standard 3.3.1

CS3.3.1.html

8

BSCTC Professional Development Site

intranet_PD_Page.pdf

9

New Horizons Conference 2005

New Horizons Conference 2006

9a www.kctcs.edu/prodev/pod_conf.html

9b www.kctcs.edu/prodev/pod_initiatives.html

10

KACRAO

http://spider.georgetowncollege.edu/ir/KACRAO/index.html

11

KASCAC

http://www.kascac.com/

12

Employee tuition waiver and guidelines

12a HR94.pdf

12b http://www.kctcs.edu/employee/hr/benefits/tuition.html